The Smart Serve Educational DVD is an active tool in our training process of participants which is designed to promote responsible beverage service to individuals in the restaurant/ food service and beverage industry. Participants must complete the Smart Serve Exam/Test. The processing time is approximately 4-6 weeks in which the successful Participant’s Certification and Pin would be available for pick up. However, if a Participant is unsuccessful with their first test, they will be notified and are entitled to 1 free re-write.

For information and registration for this workshop at our Oshawa location, click here.

For information and registration for this workshop at our Whitby location, click here.

The program covers nine key areas:

  • Facts about alcohol
  • How alcohol works in the body
  • Signs of intoxication
  • Legal Rights and Responsibilities
  • Civil Liability
  • Types of Licenses
  • Prevention and intervention techniques
  • House policies
  • Risk Assessment